When you purchase from www.buqnah-official.com (hereinafter referred to as the “Site”), the shipping of your order will be subject to the following terms:
Shipping Areas We support shipping orders to the United States and other international regions. Please refer to our website for specific countries/regions that can be delivered. If your country/region is not supported, please contact customer service for more information.
Shipping Methods We offer a variety of shipping methods for you to choose from, including:
Domestic Shipping in the United States:
Standard Shipping (using USPS or FedEx): Estimated delivery time is 5-7 business days.
Expedited Shipping (using UPS or FedEx): Estimated delivery time is 2-3 business days.
International Shipping:
Standard International Shipping (using DHL or USPS International Service): Estimated delivery time is 10-20 business days, depending on the destination.
Expedited International Shipping (using DHL or FedEx): Estimated delivery time is 3-7 business days, depending on the destination.
Processing Time All orders will be processed within 1-3 business days after payment is confirmed. Processing time may be delayed during peak periods or promotions.
Shipping Costs Shipping costs will be calculated and displayed on the order confirmation page at checkout, and shipping costs may vary depending on shipping method, product weight, and destination.
Estimated Delivery Time Shipping time depends on the shipping method and destination you choose. Please note that the estimated delivery time may be affected by weather, holidays, and other uncontrollable factors.
Order Tracking Once your order is shipped, we will send a confirmation email with a tracking number by email. You can use this information to track the status of the package on the corresponding shipping company’s website.
Lost and Damaged If your package is lost or damaged during transportation, please contact us as soon as possible. Please keep all relevant shipping documents and photos to help us process your claim.
International Shipping For international orders, customs duties, taxes, and other fees may be involved, which are borne by the customer, and the specific fees depend on the customs policy of the destination country. Please note that import duties and VAT may be incurred upon arrival at the destination.
Customer Responsibilities Please ensure that the shipping address information you provide is accurate. We will not be held responsible for delays or undelivered packages caused by incorrect addresses.
Thank you for choosing www.buqnah-official.com for your shopping, we look forward to providing you with quality service!
